Spare Parts & Service Request

After Sales Request Form

To request for after sales parts or service, please fill out the online form correctly. This is exclusively for items purchased from Raptor or its authorized Philippine dealers. If you will be claiming for warranty, please fill out the Warranty Claim Form instead https://shop.raptor.com.ph/pages/warranty-claim-request
Full Name *

First Name Last Name
E-mail *
Mobile Number *

0XXX XXX-XX-XX
Branch/Store *
Where did you purchase your item?
Customer Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code
Sales Invoice/Order No.
For Shopee, Lazada and Online, please put in your ORDER NO
Date Purchased

Month Day Year
Date Delivered or Picked Up

Month Day Year
Photo of Sales Invoice/Order No.

Browse Files
Jpg or Jpeg files only. Max of 2 photo (10 mb/photo). Please ensure that photos are readable and shows the above details clearly. Cancel of

Brand *
Product Name *
Product/Model Code *
Colour *
Serial No. or VIN No. *
All ATVs, Electric Vehicles, Micro Scooters, Dahon Bikes and Berg Go Karts require a valid Serial/VIN for after sales parts and service. If the provided Serial/VIN is incorrect or was not purchased from Raptor, Raptor reserves the right to refuse to provide after sales parts and service. For items not mentioned above and without Serial/VIN, please input N/A.
Photo of Serial No. or VIN No. *

Browse Files
Jpg or Jpeg files only. Max of 2 photo (10 mb/photo). Please ensure that photos are readable and shows the above details clearly. Cancel of

Please describe your the part or service you'd like to avail or the issue you are experiencing. *
Please take a clear picture of your whole unit. Please mark the issue on the photo if any. *

Browse Files
Jpg or Jpeg files only. Max of 2 photo (10 mb/photo). Please ensure that photos are readable and shows the above details clearly. Cancel of
Please upload a clear picture/s of the part you're having issue with or a video of the issue. *

Browse Files
If the issue has to do with sounds or movement, please upload a video as we will be unable to diagnose or see the issue from a photo only. Max of 10 photos (10 mb/photo). Please ensure that photos show the above details clearly. (extensions avi, jpg, jpeg, mp4 only) Cancel of

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After Sales Request Form