Congrats on your new Micro! You have invested in the best quality scooter in the market.
Each Micro has a serial number stamp engraved on it. This certifies that the scooter is an authentic Micro and meets all the quality, engineering and innovative standards you expect from us.
To find your scooter's serial number, please click here
What is covered? All Micro products include a 2-year warranty against manufacturer defects. This warranty protects against defects and faults in craftsmanship. If the product has a manufacturing fault we will repair it or send out spare parts free of charge. If not practical to repair it we will, at our discretion, replace the product.
What is not covered? Second-hand product, modified or altered product, poorly maintained product (left outside), normal wear and tear, any damage, failure, or loss caused by accident, misuse, neglect, abuse, theft, or failure to follow instructions or warnings in owner’s manual, wear and tear on wheels, wear and tear on grip tapes, improper or abnormal use, excessive load, or cosmetic issues such as fading or scratching.
Who is covered? The original purchaser who bought the product from an authorized dealer. Registration is required.
Please note, the warranty submission form below is only applicable for scooters purchased within the Philippines from microscooters.ph, Raptor Concept Store in Lazada and Shopee, and/or other authorized (Philippine-based) Micro retailers. The warranty is non-transferrable and is valid for the original purchaser only. Micro's warranty parts/service is solely available here in the Philippines and does not carry over should you move to a different country.
To register your scooter and activate your product warranty, click here.
To request for a warranty claim, click here.